Customer Successes: Ticketmaster

Ticketmaster


Organization Overview

Ticketmaster's subsidiary TicketWeb, the leading provider of online event ticketing software and services.

The Challenge

Ticketmaster's subsidiary TicketWeb enables venue or event promoters to perform a full range of box-office operations over the Internet, using any Web browser. By embedding JReport into its application, TicketWeb clients can now create detailed, customized reports on their business and revenue from operations such as gate fees, online ticket sales and in-house ticket sales.

The JReport Solution

TicketWeb was impressed by JReport's comprehensive and efficient technical and sales support teams.

JReport will provide greatly improved reporting so event venues can accurately forecast costs, staffing needs, as well as plan for optimal ticket pricing and sales window management. The accurate and timely reporting of information will also benefit TicketWeb clients by helping them create focused and effective traditional and online marketing campaigns to promote their events.

With its unique needs for quick, accurate and actionable reporting, JReport is the ideal reporting tool for TicketWeb. JReport's seamless integration and quick deployment means the TicketWeb can realize significant reporting benefits quickly with minimal training or IT support.

The addition of JReport will provide a powerful new tool for TicketWeb's offering, resulting in better customer service, improved decision-making, smoother business flow and stronger profits for its clients.

Results and Benefits

JReport has enhanced TicketWeb 2.0, its proprietary box office operations solution with the powerful reporting functionality.

Customer
TicketWeb, the leading provider of online event ticketing software and services.

Customer URL
www.ticketweb.co.uk

Integration
TicketWeb Selects JReport to Open a New Window for Improved Reporting

Results & Benefits
JReport has enhanced TicketWeb 2.0, its proprietary box office operations solution with the powerful reporting functionality.