Customer Successes: Radiant Infosystems

Radiant Infosystems

"JReport is the reporting tool of choice as it provided us with critical data regarding bus routes via the Web with self-service reporting and printing. The State of Karnataka will be able to better plan and adjust bus routes and frequencies based upon the information the reports will provide. This new system will be a major step towards helping Karnataka achieve better efficiencies in its public transportation system."

- Abi .V. John, head of business development for Radiant Infosystems 


Company Overview

Radiant Infosystems, Inc. is a leading information technology consulting, development and training company. Radiant is one of the fastest growing organizations in U.S. and for the second time in a row, was recently awarded the New Jersey Finest Company Award. Radiant has won several other awards like 40 under 40, NJ Technology Fast 50 etc. Radiant's practices are: IT consulting services; IT staff augmentation; software services: developing software projects and products; Radiant computer training; and providing corporate computer training. The company has major Fortune 500 organizations in its client list, which is growing rapidly. The company is privately owned and is headquartered in South Plainfield, New Jersey.

The Challenge

Radiant Infosystems, in collaboration with IBM and Bharat Electronics Ltd., has implemented a Web-based ticketing portal application that enables commuters to inquire about bus routes, view bus schedules and book advance travel tickets off the Internet from anywhere to anywhere in South India. AWATAR, the 'Anywhere Anytime Advanced Reservation' system, aims to bring more convenience and value-added services to the brick-and-mortar ticket reservation facilities offered by the state's road transport department to its customers. Previously customers had to book tickets at Karnataka State Road Transportation Corporation (KSRTC) outlets or its authorized franchisees only, which were linked by point-to-point connection. This often resulted in delays and inconsistent service levels to customers.

In addition to providing convenience to bus riders, the KSRTC provides better visibility into the number of riders on its many routes. By including Jinfonet's JReport offering in the solution Radiant Infosystems has built, the state will be able to run reports about online reservations for 4,000 buses used by 2.2 million passengers on a daily basis.

In order to provide the appropriate reporting solution for the ticketing system, Radiant Infosystems replaced Crystal Reports with JReport. JReport is built with a 100 percent Java architecture, which makes it easy to embed directly into the Radiant Infosystems application. JReport facilitates online printing of "trip sheets" that contain and store all information pertaining to the bus routes. These sheets include detailed information about the route such as date of the journey, the drivers' names, bus numbers, time of departure, origin and destination, and the number of passengers. This allows KSRTC to better plan routes to effectively support its riders.

The JReport Solution

JReport's dynamic HTML (DHTML) functionality allows Radiant Infosystems to produce these detailed reports and graphs for planning on a daily, hourly or minute-by-minute basis. JReport enables easy access to operational data from disparate data sources in real time, facilitating faster and better decision-making process.

"JReport is the reporting tool of choice as it provided us with critical data regarding bus routes via the Web with self-service reporting and printing," said Abi .V. John, head of business development for Radiant Infosystems. "The State of Karnataka will be able to better plan and adjust bus routes and frequencies based upon the information the reports will provide. This new system will be a major step towards helping Karnataka achieve better efficiencies in its public transportation system."

As a sign of the importance of this new system for India, the Chief Minister of Karnataka, Shree H.D. Kumaraswamy, was present for the launch of the AWATAR travel reservation system on April 29, 2006. Speaking on the occasion, Mr. Narayan Charyulu, Director, Radiant Infosystems said, "The Anywhere Anytime ticket reservation system virtualizes the services of the KSRTC by enabling passengers to experience a whole range of travel and ticketing services at their doorstep. All that is needed is an Internet connection for a user to experience a truly world-class travel reservation solution. Now that the system has been implemented successfully in Karnataka, Radiant Infosystems will proceed with similar projects in other states."

"This is an exciting time for us to be a part of Radiant Infosystems' grand plan of providing online bus ticketing services," said Fred Richards, vice president for Jinfonet. "Together we're creating history as we plan to extend similar services to other states in India."

JReport provides the scalability to print hundreds of reports in a variety of enterprise business formats, including email, Excel, PDF, RTF and PostScript.

Results and Benefits

Radiant Infosystems, in collaboration with IBM and Bharat Electronics Ltd., has implemented a web-based ticketing portal application that enables commuters to query bus routes, view bus schedules and book advance travel tickets via the internet for any starting and stopping destination in South India. By including Jinfonet's JReport reporting offering in the solution developed by Radiant Infosystems, the state will be able to report on online reservations for 4,000 buses used by 2.2 million passengers on a daily basis.

Customer
Radiant Infosystems, Inc. is a leading information technology consulting, development and training company.

Customer URL
www.radiantinfo.com

Integration
Radiant Infosystems and Jinfonet create solution that allows bus riders in the Indian state of Karnataka to purchase tickets electronically for the first time.

Results & Benefits
Radiant Infosystems, in collaboration with IBM and Bharat Electronics Ltd., has implemented a web-based ticketing portal application that enables commuters to query bus routes, view bus schedules and book advance travel tickets via the internet for any starting and stopping destination in South India. By including Jinfonet's JReport reporting offering in the solution developed by Radiant Infosystems, the state will be able to report on online reservations for 4,000 buses used by 2.2 million passengers on a daily basis.