Contact Technical Support

Customer Care Overview

Jinfonet Customer Care is a combined maintenance and support program offering a comprehensive and cost-effective set of upgrade and support services to help customers make the most of their Jinfonet experience.

Jinfonet's technical support specialists are committed to providing reliable and timely resolution to all customer inquiries. Customer Support is available via email. Phone, 24/7, and onsite support are also available. For more information on our support packages, please call or email our support team.

Customer Care Portal

Jinfonet's Customer Care Portal gives customers access to technical information without having to contact a JReport Technical Support Engineer. The portal is a practical and relevant online resource that intuitively summarizes a wide range of product information, frequently asked questions (FAQs), and tips for maximizing your success with JReport.

The Web-based portal is self-service and supports both first-time and expert JReport users. It is an ongoing collaboration between the technical experts at Jinfonet and valued users of JReport.

The Customer Care Portal is available to all JReport customers who are currently on a maintenance program. Click here to visit the Customer Care Portal today and begin relying on this powerful tool to improve your JReport experience!

Contact Technical Support

Jinfonet's technical support specialists are committed to providing reliable and timely resolution to all customer inquiries. Customer Support is available via email. Phone, 24/7, and onsite support are also available. For more information on our support packages, please call or email our support team.