Adventure Tour Reporting: JReport and Resmark Systems

Introducing Resmark Systems: Resmark Systems provides the leading tour operator software solution, RESMARK, which helps users to manage tour reservations and marketing initiatives more effectively. RESMARK gives users access to features that help to automate marketing communications as well as functionality to enhance online and phone bookings. With RESMARK, adventure tour operators are able to…

NorthStar TeleSolutions: A JReport Customer Success

NorthStar TeleSolutions specializes in the management and support of voice, video, and data subscribers to nearly 100 telecom companies providing service to more than 1.5 million end users across North America. NorthStar’s Insite software helps service providers manage the customer experience in areas such as billing, software management, customer care and customer support. To meet…

GSA: A JReport Customer Success

The General Services Administration (GSA) is an independent agency of the US Government working to manage and support the basic functioning areas of federal agencies by delivering products, services, and policies to its federal customers across several business lines. The Federal Acquisition Service (FAS) is one such business line carrying the responsibility of offering cost-effective,…

Fighting to End Poverty with ActionAid

Yesterday we announced our support of ActionAid, an international antipoverty organization. Who is ActionAid?: This non-profit has grown exponentially since its founding in 1972, allowing the organization to currently serve over 13 million of the world’s poorest and most disadvantaged people. ActionAid partners locally in 42 countries to provide food, shelter, work, education and healthcare.…

Service Evaluation Concepts Switches to JReport

Today we announced reporting solutions for Service Evaluation Concepts (SEC). Rather than rehash the full story, let’s cover the basics: Who is Service Evaluation Concepts? They’re a Customer Experience Management company that performs market research, utilizing field force to gather customer touchpoint experience intelligence. What kind of reporting do they need? With custom designed surveys…

Welcome, Evologics!

We’re happy you chose JReport. Here’s the story of our newest customer, Evologics: Who is Evologics? Based in the Netherlands, Evologics creates Governance, Risk management and Compliance (GRC) software –entirely from scratch– that enables customers to drive their business to excellence. The current version comprises a number of modules including compliance, audit, governance, risk, incident,…

Top Notch Customer Relations

How the customer benefits from a nimble organization: As part of Jinfonet’s customer facing organization it is great to be able to get management decisions quickly, especially when it helps customers and prospects.  Coupled with market leading technology we use this flexibility and responsiveness not only as a competitive advantage but more importantly to help…

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Great Java @ Work

One of the things that I enjoy most about working in the Jinfonet Sales Department is the focus on solving problems for customers. While this might sound very cliché as one would assume that should be the goal of most companies, there is no needless, ineffective bureaucracy to interfere with the sales staff being able…