Customer Success Story: Otsuka Pharmaceuticals Co.
Global pharmaceuticals manufacturer increases productivity by 300% and improves regulatory compliance with JReport’s automated report scheduling and enterprise-level data visualization.
Many people today come in with the mindset that complex, scientific analytics systems are always better.
But, is this really true?
Companies may think a full business intelligence (BI) stack is always the right solution, but very often these days sophistication with simplicity is the goal. A complicated, wide-ranging feature set typically does not fit the requirements of self service business use cases. Otsuka Pharmaceuticals Co. found that to be true and decided to deploy the enterprise-level BI capabilities in a highly usable, embedded package provided by JReport. Coupled with a rich library of interactive visualizations, JReport exceeded Otsuka’s expectations.
So who is Otsuka Pharmaceuticals?
Otsuka Pharmaceuticals has spent nearly a century focusing on creating solutions for better health worldwide. They deliver medicines and medical devices to more than 30 international markets with an immense business footprint.
Otsuka’s products go through rigorous clinical and compliance trials. This is necessary to place any of their products in the market. Data from multiple participants from around the world are recorded, which is evaluated by regulators for positive and negative outcomes.
The complex world of global compliance
Regulatory compliance trials demand analyzing and organizing data into specific reports. They are then sent out to regulatory agencies weekly, monthly or annually. Otsuka relied on a big system of employees using manual reporting to send out reports in intervals to these agencies.
This got complicated. Otsuka had colleagues in different regions of the world producing dozens of reports for each governing agency.
Rajesh Pandey, Associate Director of the Safety Data Management (SDM) Group at Otsuka, stated…
This posed a problem for Otsuka because they lacked reporting agility. They could not make deadlines in order to remain compliant. At times, they would have to extend deadlines and contract out for additional help.
The solution was not cutting it for Otsuka.
The challenge really was…
How could Otsuka simplify this process while maintaining strict standards of accuracy?
To put it in Pandey’s words: “We wanted to find a way to collect and organize the required data for each country’s regulators faster and make sure that the information we reported is as accurate as possible.” This is important to Otsuka because each country has its own set of regulations that products testing must undergo.
JReport’s enterprise-level BI capabilities and management, especially automated scheduled reporting, all wrapped in a convenient, self service user experience.
(Hover over all the options and tabs on the image below to find out more!)
Otsuka turned to JReport for its seamless integration with their existing Oracle database and other platforms. This ensured increased report delivery while allowing for easy, accurate access to their data.
With JReport, Otsuka can send out automated reports with different requirements to each agency. They can achieve this without hiring any more employees or increasing their workload.
As Pandey described, “Not only can we be sure that the information we’re providing is as accurate as possible, but we’re also able to schedule automatic report delivery and make sure we don’t miss a reporting deadline that could result in a non-compliant status, costly audits, or even having to suspend operations in a particular market.”
Since adopting JReport, Otsuka has consistently met their reporting deadlines allowing them to streamline the regulatory process, which in turn also gave them a powerful set of tools to enable richer interactive analysis for better decision making. This was accomplished with JReport’s simple and straightforward reporting process and enterprise visualizations giving users an accurate and interactive presentation of their data.
The company now delivers on time. Saves time and money. Eases the workload of their reporting departments. And, easy data access allows for report sharing and collaboration in their network of worldwide colleagues.
Research and development rests on ease of data access, collaboration, and accuracy. With JReport, Otsuka is able to deliver on all these fronts.
Learn more more about the full story by clicking the button below!