Serving nearly 100 telecom companies with more than 1.5 million end users across North America, advanced reporting is a critical component of NorthStar TeleSolutions’ operations. NorthStar embeds JReport as the reporting component for its Insite software, used for the management and support of voice, video, and data subscribers. JReport is used in Insite for a wide range of reporting including basic work orders and subscriber reports all the way up to complex financial and operations management reports.
JReport’s advanced BI features and capabilities give our customers the ability to autonomously access only the data that they want in ways our previous solution couldn’t. We’re able to evaluate the information they’re accessing to build more awareness and intelligence while also making end user interactions more compelling and meaningful.”
Josh Thackery, President, NorthStar TeleSolutions